Costco shoppers often enjoy free samples while browsing, but some customers request customizations such as extra-crispy cooking, item substitutions, or more salsa. Employees and customers note that samples are not made to order and that dissatisfaction can arise when sample portions are smaller than expected. Some shoppers also take advantage of the fact that customers can technically take as many samples as they want, which can affect others. Grazing etiquette includes not lingering in aisles when samples are not ready, avoiding traffic congestion, and respecting the sampling process so other shoppers can move and participate.
"“This isn't Burger King - samples aren't 'have it your way' they are 'Take what's offered or keep walking and get nothing,'” wrote one Reddit user. Another shared how they once got an unhappy customer who was dissatisfied that their sample piece of peppermint bark wasn't large enough to share with her husband."
"There are other things Costco never tells customers about its free samples - including the fact that you can, technically, take as many as you like. But the habit has impacted customers, too. “I don't even bother with samples because of privileged families who made hogging samples their entire personality,” replied one Reddit user."
"On one Reddit thread, a Costco sampler shared some “grazing etiquette” tips for shoppers. For one, if the sample isn't going to be ready for awhile, don't hang out in the aisle and clog traffic; circle back around"
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