Sanas taps AI to change call center workers' accents in real time | TechCrunch
Briefly

The voice and speech recognition sector is rapidly expanding, with a projected value exceeding $28.1 billion by 2027. Companies like Sanas, founded in 2020, are innovating within this space by creating technology that modifies a speaker's accent in real-time to combat accent bias. Co-founders were motivated by an incident involving a friend facing accent discrimination while working in a call center. Sanas' technology aims to improve communication by enhancing human connectivity and retaining the speaker's identity, utilizing patented AI methodologies.
At Sanas, we believe that while technology is transforming the industry, it shouldn't replace human connection, but rather, enhance it.
His experience with 'accent neutralization training' and the toll it took on him inspired Max and Shawn to build a solution to reduce accent bias.
What sets Sanas apart is the company's patented AI technologies, which recognize phonetic patterns and adjust them instantly while keeping the speaker's unique identity intact.
Read at TechCrunch
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