The article discusses Starbucks' controversial restroom policy amidst a growing need for public restrooms in urban environments. It references a 2018 incident involving the arrest of two Black men at a Philadelphia Starbucks, highlighting failed public restroom accessibility. CEO Brian Niccol's new rule limits restroom access to paying customers, raising alarms about the impact on vulnerable populations. The decline of public restrooms is attributed to fears of vandalism and operational costs, forcing individuals to rely on private facilities. The problem is exacerbated by an aging population that has increased restroom needs.
Anxieties over vandalism and public sex led to the demise of public restrooms, along with resentment at having to pay routine janitorial costs.
Public restrooms are essential for vulnerable groups who may not afford a purchase but need restroom access, demonstrating a failure of public responsibility.
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