21 "Dirty Secrets" From Grocery Store Employees That Most Customers Don't Know

""Buy the store brand/off-brand basics, like milk, eggs, flour, etc. Most of the time, it's literally the same exact thing from the same exact place as the more expensive brand-name stuff. When I worked at a grocery store, we would occasionally get products with a label from another store mixed in with our stuff. Also, quite a bit of store-brand/brand-name stuff is made at the same facilities (with differences in recipes). This is not always the case, but it happens more often than you think.""

""I worked for Publix. We are not as happy to be there as we seem. We are the Disneyland of grocery stores. When hired, you are literally hired as the 'talent.'""

""If you give the cashier anything to put back that's frozen, it is 100% going in the trash. In a very rare circumstance, someone is available to run it back to the freezers so it doesn't melt, but otherwise, it just goes into our claims bin behind customer service. It sits there until someone empties the bin in a few hours, and it goes to the back of the store, where someone else marks it as unsellable and throws it away.""

Grocery store employees shared insights about their experiences and the industry. Store-brand products often come from the same facilities as brand-name items. Employees may not be as cheerful as they appear, and the perception of happiness is part of the store's branding. Additionally, frozen items returned by customers are typically discarded rather than returned to shelves, highlighting inefficiencies in handling perishable goods.

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