"Employees leave employers when their work arrangements fail to match their preferences, according to new research that tracked 482 workers over two years across Australia and Europe."
"The research study, which measured actual employee departures (and not just intentions to leave), found that when the proportion of time that employees spend working from home is aligned with individual preferences, remote work reduces turnover through improved work-family balance satisfaction."
"The key conclusion of the research is that when it comes to employee retention, it is about matching work arrangements to employee preferences rather than simply advertising or offering hybrid work."
482 workers across Australia and Europe were tracked over two years. One-third experienced a mismatch between actual and preferred work arrangements. When actual arrangements and preferences diverge, employees are considerably more likely to leave. Alignment of the proportion of time spent working from home with individual preferences reduces turnover by improving work-family balance satisfaction. Measurement of actual employee departures rather than intentions provides stronger evidence on retention. Matching work arrangements to individual preferences matters more for retention than merely advertising hybrid options, especially during widespread employee shortages.
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