The article discusses the challenges that arise in organisations as they grow beyond 150 employees, a point at which miscommunication often becomes prevalent due to hierarchical structures. It emphasizes that while changing the entire culture of an organisation may be difficult, adapting communication strategies can help alleviate these issues. The author highlights the importance of direct communication among team leads and employees, suggesting that product designers often play a critical role in facilitating these interactions to avoid confusion and enhance productivity.
When an organisation surpasses 150 employees, it risks miscommunication due to hierarchical processes; addressing these issues is crucial for maintaining cohesion.
Communication should go directly to assigned employees or through team leads, but clarity of information can often suffer, leading to inefficiency.
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