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American workers are facing higher levels of stress, but there is also an improvement in employee engagement and trust in company leadership, according to Gallup. Ben Wigert, a workplace management expert, highlights the paradox in these findings. One key trend to watch in 2024 is finding a balance between burnout and engagement. Hybrid work has become prevalent over the past 18 months, and organizations need to make intentional efforts to determine what hybrid work will look like in their specific contexts. Although hybrid work offers benefits in terms of employee engagement and well-being, it also presents challenges in communication, collaboration, and culture. Managers should receive training to effectively manage hybrid teams.
That's kind of a paradox," said Ben Wigert..."We anticipate one of those trends will probably win out ... or start to win out 2024."
As hybrid work becomes the future of office work, organizations need to develop long-term strategies and provide adequate support for hybrid workers. This includes addressing the challenges in communication, collaboration, and culture that arise with hybrid work. Currently, a majority of managers have not received formal training on managing teams in a hybrid environment. Therefore, it is crucial for organizations to prioritize crafting a comprehensive hybrid strategy and supporting hybrid workers in the right ways.
The future of the office has arrived for the foreseeable future, and it is hybrid," he said. "I think the big focal point and hopefully change for 2024 is organizations are going to have to get more serious about crafting a long-term hybrid strategy and supporting (hybrid workers) in the right ways."