The integration of IT technology and smart devices has transformed traditional workspaces into smart work environments, allowing employees to work anywhere at any time. This flexibility, while beneficial, poses challenges for performance evaluation, shifting the focus from process-based assessments based on direct observation to outcome-based assessments that prioritize results. As the distinction between work and personal life diminishes, organizations must rethink performance metrics to suit this evolving landscape and ensure fair and effective employee evaluations that reflect the new norms of smart work environments.
The shift to smart work environments emphasizes outcome-based evaluations over process-based ones, challenging traditional performance assessment methods in workplaces.
Smart work promotes flexibility, allowing individuals to work anywhere, anytime, but it also complicates how organizations evaluate employee performance.
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