"Some coworkers hold back from telling you information you need. Withholding is a form of sulking in disguise. These colleagues usually know more than you do about a given subject and are hurt that you have not acknowledged their expertise. Consequently, to make you come to them, they tell you none or only part of what you have to know. They will not cooperate until you verbalize your recognition and appreciation of their knowledge."
"Gwen finished making the latest projections, but she is not parting with that information. She says it is too soon to be sure she's right, but that is just an excuse not to give us what we need so that we can proceed with our planning. I'm so frustrated. Could it be that she's acting childish and just wants to be begged? If they want my information, they can show me a little more respect. I am the most tenured person in this office."
Some coworkers withhold information because they feel unrecognized or undervalued. Withholding often functions like sulking: knowledgeable colleagues who feel ignored may provide none or only partial information to compel acknowledgment. These coworkers usually expect verbal recognition and appreciation of their expertise before they will cooperate. Responding requires sincerity, tact, and generous but warranted praise to soothe wounded egos and open lines of communication. Acknowledging the effort and value of the information increases willingness to share. The practical aim is to obtain needed information while giving colleagues the recognition and respect they seek.
Read at Psychology Today
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