Kelly pointed out the unique challenges HomeServices faced when retraining agents across different states, stating that implementation of new practices varied greatly on a regional level.
Courtney Smith emphasized that Compass combines strong national training with regional expertise, relying heavily on their brokers to navigate the vast differences in real estate practices across states.
James Dwiggins of NextHome noted the importance of agent education, highlighting that some industry peers lacked proper guidance and were unprepared for the industry's changes.
Smith mentioned the necessity to tailor training based on each agent's business model, ensuring that details are relevant to their state, region, and individual practices.
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