The first topic covered was the trap some reverse mortgage professionals might fall into by making definitive statements that can violate program regulations.
Using wiggle words to relay the reality of a particular rule or regulation helps steer clear of definitive statements that could lead to problems.
Hultquist cautioned against using the word 'always' in statements about borrower rules, highlighting that exceptions can lead to lawsuits.
The audience shared their favorite 'wiggle' words like generally, usually, and typically to emphasize the importance of nuance in industry communications.
Collection
[
|
...
]