"From there, he said to remember those good memories and focus on cultivating a warm and curious rapport that is centered around simple, effective, and concise questions that you already know the answers to. The questions can be along the lines of "Tell me more about why you believe this to be true?" or "Where did you get this information from?""
""And then be patient and quiet while the person thinks and responds," said Hassan. "And I often recommend to my clients to mirror back by saying, 'So did I understand you correctly?' 'You believe this and this and this?', and the person gets to say 'yes' and know that you were really listening to them, and then you ask a follow-up question and a follow-up question.""
Remember the person you are speaking with and recall their pre-existing identity and positive memories. Cultivate a warm, curious rapport centered on simple, effective, and concise questions you already know the answers to. Use prompts such as 'Tell me more about why you believe this to be true?' and 'Where did you get this information from?' Remain patient and quiet while the person thinks. Mirror back what the person says and confirm understanding, then follow up with additional questions. Listening and respectful engagement can build a relationship that opens space for further dialogue. Come prepared with a gentle rebuttal.
Read at BuzzFeed
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