The Federal Communications Commission (FCC) announced new rules to protect consumers from illegal robocalls by expanding the use of do-not-originate lists. These measures aim to block calls from numbers highly likely to be fraudulent. With many consumers facing loss and annoyance from scam calls—$850 million lost annually—the FCC is enhancing technologies for blocking suspicious calls and ensuring that legitimate calls can correct erroneous blocking. The initiative also includes keeping providers informed so they can improve call delivery and security.
The new rules established by the FCC will enhance consumer protection by blocking illegal robocalls and ensuring legitimate callers know when their calls are blocked.
The FCC's Report and Order aims to combat illegal robocalls by broadening do-not-originate lists to identify and block calls likely to be scams.
Currently, the average U.S. consumer receives 13 spam or fraud calls monthly, leading to a median loss of $1,480 due to phone fraud.
By expanding the use of do-not-originate lists and improving communication with legitimate callers, the FCC moves towards reducing the burden of illegal robocalls on consumers.
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