The article highlights significant privacy concerns surrounding Amazon's handling of Alexa voice recordings. Reports revealed that employees listened to these recordings to improve AI training systems. Additionally, Amazon faced scrutiny regarding the use of recordings in criminal cases and allegations of unauthorized viewing of Ring camera footage. Users are given the option to delete recordings by default, but those who choose this route will lose access to the Voice ID feature on their devices, complicating their choice between privacy and functionality.
Amazon’s decision to allow employees to listen to Alexa voice recordings raises concerns about user privacy, especially with previous incidents involving unauthorized surveillance.
Alexa voice requests are encrypted during transit, but users must navigate between privacy concerns and functionality limitations regarding the Voice ID feature.
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