On Monday morning, thousands of Verizon users in major cities like Atlanta, Chicago, Denver, New York, and Phoenix experienced significant service outages, with more than 95,000 reported cases.
Users turned to social media to verify the extent of the outages, commenting on their phones' SOS mode and inability to make calls or send texts.
Verizon, with over 114 million subscribers in the U.S., faced a communication challenge as it struggled to respond to the numerous outage reports across platforms.
The Downdetector website illustrated the geographical spread of the outages, confirming that the problems were widespread and affecting major urban areas.
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