TTC spokesperson Stuart Green stated that the agency is phasing out "no tap" gates to close gaps allowing fare evasion, costing over $20 million annually.
"What we are trying to do is close all of those gaps in our system that are allowing people to evade fare," said Green, emphasizing the agency's commitment.
Green noted, "People are just walking right through them without paying when they should be paying," reflecting on the extent of the fare evasion issue.
The TTC is undergoing a "culture change" where fare evasion will not be tolerated, highlighting the agency's proactive stance against the ongoing losses.
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