Alessandro de Faria, a long-term resident, expressed frustration about ongoing issues, stating, "It's ridiculous. Nobody looks after Fellows Court. People don't even complain anymore, as they don't believe in the council." His comments underline a sense of despair among residents, compounded by neglect from the landlord, Hackney Council.
David Coleman highlighted security concerns, stating, "The lack of security as a result of damage to the concierge office meant anti-social behaviour was more common. Residents are still paying for fulltime daytime security, even though patrols only seemed to happen occasionally." This points to a disconnect between what residents are paying for and the services being delivered.
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