The FCC noted, 'To settle these investigations, T-Mobile will pay a civil penalty of $15,750,000 and commit to spending an additional $15,750,000 over the next two years to strengthen its cybersecurity program.' This significant investment highlights T-Mobile's necessity to safeguard customer information by implementing more robust security measures and compliance plans.
The FCC stated, 'Combined, these breaches affected millions of current, former, or prospective T-Mobile customers and millions of end-user customers of T-Mobile wireless service resellers.' This emphasizes the extensive impact of the breaches, affecting not only T-Mobile customers but also those of its MVNO partners.
According to the FCC, T-Mobile was found to have impermissibly used, disclosed, or permitted access to private information without customer approval. This reveals serious lapses in data protection protocols and raises concerns about trust in T-Mobile’s handling of sensitive information.
The FCC indicated that this case serves as a 'strong message' to carriers, seeking to reinforce the importance of stringent data protection measures in the telecommunications industry to prevent future violations.
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