PowerSchool's experience with a December 2024 cyber attack has highlighted the ongoing risks of data breaches and ransom negotiations. After initially paying ransom to delete stolen data, PowerSchool discovered that some districts were later approached with extortion demands using the very data they thought was deleted. Their leadership's decision to pay the ransom was not taken lightly, as they aimed to protect their clients and the community. In response to the attack, PowerSchool offered credit monitoring and identity protection services to affected individuals, reflecting their proactive approach to cybersecurity and support for clients following the breach.
PowerSchool's decision to pay a ransom for data deletion led to further extortion attempts, demonstrating the risks of negotiating with cybercriminals in breach cases.
Despite evidence of data deletion, attackers resurfaced, demanding extortion payments from clients using data from the initial December 2024 hack.
PowerSchool acknowledged the difficulty of their ransom decision, emphasizing the inherent risks in hoping for good faith from cybercriminals and the importance of preventive measures.
The company provided credit monitoring and identity protection services to those affected, highlighting their commitment to mitigating the consequences of the breach.
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