In A World Of Breaches, Can EdTech Rebuild Trust In Digital Learning?
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In A World Of Breaches, Can EdTech Rebuild Trust In Digital Learning?
"There's an invisible contract in every classroom, whether physical or digital. Students show up vulnerable, uncertain, willing to fail in order to learn. Teachers open their pedagogy. Publishers expose their intellectual capital. And somewhere in that exchange, trust either forms or fractures. For decades, this worked in physical spaces. A closed door. A graded paper returned face down. The implicit understanding that what happens in learning stays in learning. Then we moved online, and suddenly that contract became complicated."
"The first generation of digital learning platforms sold us on speed and scale. Access anywhere, anytime. Infinite content libraries. Real-time analytics. All of it designed to make learning more efficient, more measurable, more everything. What we didn't fully account for was the cost of that "more." Every login became a data point. Every quiz answer, a trackable behavior. We built systems that could see everything, store everything, analyze everything, and assumed that because it served learning outcomes, it served learners too."
Learning historically relied on implicit privacy norms in physical classrooms where vulnerability and confidentiality supported trust. The move to digital platforms shifted priorities toward speed, scale, and analytics, turning routine interactions into persistent data points. That shift exposed learners, educators, and content creators to new risks including data monetization, intellectual property leakage, and opaque AI behavior. Current demand emphasizes assurance over mere access: guarantees of data protection, non-monetization, secure handling of intellectual property, and reliable AI outputs. Platforms that center clear privacy practices, transparent policies, and technical safeguards stand to restore trust and lead the next era of learning.
Read at eLearning Industry
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