"On Thursday, the company announced a new "AI Inbox" tab, currently in a beta testing phase, that reads every message in a user's Gmail and suggests a list of to-dos and key topics, based on what it summarizes. In Google's example of what this AI Inbox could look like in Gmail, the new tab takes context from a user's messages and suggests they reschedule their dentist appointment, reply to a request from their child's sports coach, and pay an upcoming fee before the deadline."
"Despite the continued spread of generative AI features, the underlying reliability of these tools remains iffy. Back in 2023, when Google's chatbot was still called "Bard," I tested the company's nascent Gmail extension that tried to summarize my messages and search through the inbox for insights. At the time, this extension was a complete bust, with a bevy of incorrect responses."
Google is adding an AI Inbox tab to Gmail in beta that reads every message and suggests action items and key topics. Suggested to-dos include rescheduling appointments, replying to requests, and paying upcoming fees; each suggestion links back to the original email for context and verification. Earlier generative AI tools showed unreliable performance, with Google’s 2023 Bard-powered Gmail extension producing many incorrect responses. Google has improved its base model, Gemini, and integrated those improvements into Gmail and Search, though Gmail still displays a disclaimer that Gemini can make mistakes. For privacy, inbox data processed by the feature will not be used to train foundational models, and Google says it built a secure privacy architecture.
Read at WIRED
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