"Crunchyroll stated, 'Our investigation is ongoing, and we continue to work with leading cybersecurity experts,' emphasizing their commitment to addressing the breach and ensuring user security."
"The hacker claimed to have downloaded about eight million support ticket records from Crunchyroll's systems, including roughly 6.8 million, raising significant concerns about user data security."
Crunchyroll experienced a data breach linked to a third-party vendor, resulting in unauthorized access to customer service ticket information. A hacker claimed to have accessed user data, including millions of support ticket records. The company is investigating the claims and working with cybersecurity experts. Reports suggest the breach involved Crunchyroll's Zendesk support system, with evidence indicating that an employee at Telus Digital, the outsourcing partner, was hacked. Crunchyroll has not confirmed if Telus Digital is related to the breach.
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