The chief executive of Co-op announced that a cyber-attack in April resulted in the theft of data belonging to all 6.5 million members. The stolen data included names, addresses, and contact information, but did not involve financial or transaction data. There were other retailers affected, such as Marks and Spencer and Harrods. The National Crime Agency arrested four individuals in connection with the hacks. Co-op acted quickly to disconnect their internet to prevent further ransomware deployment.
The chief executive of Co-op confirmed all 6.5 million of its members had their data stolen in a cyber-attack in April. She stated, 'I'm devastated that information was taken.' There was no financial data, only names, addresses, and contact information that was lost. Despite the attack, she expressed that she would not step down and offered an apology for the incident.
The Co-op cyber-attack was part of a wave targeting multiple retailers, including Marks and Spencer and Harrods. Initially labeled to have a small impact, the breach ultimately revealed that a significant amount of customer and employee data had been accessed.
The attack on Co-op prompted the National Crime Agency to arrest four individuals suspected of connections to the cyber-hack. The arrests included a 20-year-old woman and three males aged 17 to 19, apprehended under Computer Misuse Act offences.
Co-op managed to disconnect the internet from IT networks just in time to prevent the hackers from deploying ransomware, which could have led to even greater disruptions. However, the breach still resulted in substantial operational challenges for the company.
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