"Lloyds Banking Group's IT glitch allowed nearly 500,000 customers to potentially view each other's personal data, including account details and national insurance numbers, due to a software defect."
"The bank reported the incident to the Financial Conduct Authority and notified the Information Commissioner's Office within the required 72 hours, ensuring compliance with regulations."
"Lloyds has compensated 3,625 customers for distress and inconvenience, amounting to £139,000, while assuring that no customers have suffered financial losses from the incident."
An IT glitch at Lloyds Banking Group exposed personal data of nearly 500,000 customers, including payments and national insurance numbers. The issue arose from a software defect during an update to mobile banking apps. Up to 447,936 customers could potentially view others' private information, with 114,182 accessing sensitive details. The bank reported the incident to regulators and is monitoring for fraud. Compensation has been provided to some affected customers, but no financial losses have been reported due to the glitch.
Read at www.theguardian.com
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