This is why most workplace training programs fail

"A client once confessed, "At least half of every training dollar we spend is wasted-we just don't know which half." This is a sobering reality. In 2024, research from the Association of Talent Development found that the average organization spent $1,283 per employee on workplace learning. From university programs to leadership courses, and customized programs to team retreats, it seems we've tried it all. Unfortunately, much of that investment fails to deliver, or worse, backfires."

"We've seen how this plays out. Whether that be mandatory DEI initiatives that trigger more backlash than inclusion, to mindfulness programs that only frustrate already chronically overworked employees, learning and development (L&D) programs can be a double-edged sword. In a reality where companies have constrained training budgets and AI looms over the future of work, leaders are under pressure to upskill their teams (and quickly). However, another "flavor of the month" workshop isn't going to cut it."

In 2024 organizations averaged $1,283 per employee on workplace learning, yet a large portion of that investment fails to deliver or backfires. Mandatory DEI initiatives and mindfulness programs sometimes trigger backlash or frustration when misaligned with employee needs. Training without a clear link to strategic objectives becomes noise rather than impact. Organizations must define mission-critical skills required for business outcomes and prioritize those over peripheral offerings. Senior leaders must model targeted behaviors to create credibility and adoption. Constrained budgets and rapid change from AI increase pressure to upskill, demanding programs that drive lasting change rather than one-off workshops.

Read at Fast Company