AI Is Smart. But Is It Sensitive? Why L&D Needs Both Artificial And Emotional Intelligence
Briefly

AI significantly transforms learning experiences by providing personalization, instant feedback, and predictive insights. It allows learners to personalize their journeys rather than conform to a one-size-fits-all model, particularly in diverse environments like APAC. While AI handles repetitive tasks and analytics efficiently, it lacks the emotional intelligence needed to understand learner disengagement and feelings. With AI's integration in learning strategies, preserving emotional intelligence is essential to maintain human connection and relevance in educational environments.
AI allows us to move away from one-size-fits-all content. With the right data, platforms can recommend learning modules based on role, proficiency, or even behavioral patterns.
AI can tell you what your learner clicked. But it can't tell you why they disengaged or how they felt.
Emotional intelligence isn't just a soft skill. It's a survival skill.
As we bring AI deeper into our online learning strategies, EI needs to remain our compass.
Read at eLearning Industry
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