Esri, a leader in GIS software and mapping, faced challenges in gaining company-wide support for its community initiatives despite high member engagement. To address this, the Esri Community Team developed a Cost Impact Model aimed at quantifying the community's value and synchronizing community efforts with the organization’s core mission and values. This case study helps others understand how to design their own impact models, fostering better alignment between community programs and overall company strategies for greater impact and recognition.
The Esri Community Team's innovative approach in creating a Cost Impact Model highlights the importance of quantifying community value to gain organizational support.
Despite strong member engagement, the Esri Community faced challenges in securing wider organizational buy-in, illustrating a common obstacle faced by many community teams.
By leveraging data-driven models, the Esri Community Team can align their work with the company's mission, bridging gaps between community initiatives and organizational objectives.
Designing an effective Cost Impact Model can serve not only to showcase the benefits of community programs but also to facilitate deeper integration within the larger company structure.
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