"The Particles of Order," by Yiyun Li
Briefly

Ursula acknowledges the complexity of guests' travels; they're often searching for something elusive in their lives, a notion that informs her role in their experience.
The arrival of Lilian Pang, a guest from America, underscores Ursula's observation that visitors often seek connections and possibilities that are absent in their everyday lives.
Read at The New Yorker
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