"It's very alarming and it's scary for passengers. We don't know if this could have been a rail problem or an issue with the train, itself."
"He's 14 years old, panicking, hyperventilating. He's going through the works. He just said the power went out. The conductor didn't say too much of anything of what's going on."
"If you live in the Bronx, you cannot reliably get home on the weekends, and often late at night. It is a travesty, frankly."
A No. 4 train experienced a decoupling between the third and fourth car on southbound tracks between 161st and 149th streets around 5:15 p.m. FDNY responded with 12 units and 60 fire and EMS personnel and had the situation under control within an hour. Service on the 4 and 5 lines between the Bronx and Manhattan was halted while the MTA moved the train and addressed a mechanical problem. Customers on board were evacuated safely with no reported injuries. Bronx residents expressed frustration over weekend service reliability and limited onboard communication during the incident.
Read at Cbsnews
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