"Our Red Bus fleet is aging, and the buses we have are running constantly," the agency said in an Aug. 12 statement. "Though we have ordered two new buses, we don't expect them to arrive on the island until the end of 2024/early 2025. For now, our Transportation team is doing its very best to keep things steady, but the situation is difficult."
"Lately it sucks," Karen, a 45-year-old human resources worker, said on Sunday. "I walk. I don't wait for it anymore. It's been terrible service. It's a real problem, especially during rush hour. People rely on the bus to commute to the subway. They used to come every eight minutes, now every half hour. It's bad."
"It's never there," the jilted 33-year-old said. "I expected it to come, and it never came, so I just walked. It's unpredictable."
"It's a disaster," added Chris Klemmer, a 44-year-old who works at Barstool Sports. "Very frustrating. Thank God it's the summer and not the winter. It's always a crapshoot. It makes it difficult to plan your morning or evening."
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