Since he started in 2019, he has dealt with leaking sewage raining down from a ceiling and hundreds of meetings with frustrated tenants. He helped uncover a sprawling bribery and corruption scheme that broke a record for the Justice Department.
Some successes from the past five years include a 40 percent drop in complaints about heat, a 50 percent drop in mold cases and a rapid uptick in lead abatement, which occurred at 700 apartments in all of 2019 and takes place at an average of 400 per month now.
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