If the algorithm says, 'I think it's a mental health call,' then you can send a psychiatrist or a mental health professional with the EMS crew to assist the patient and provide the more appropriate care.
His model can predict what resources are needed based on factors like zip code, time of day, police precinct, and severity level, achieving a 94.5% success rate.
You need very little input from the actual caller. The model can output what the call will be with about 94% accuracy within seconds.
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