CVS has rolled out a new app feature in three Manhattan locations that allows customers to unlock locked cabinets directly from their smartphones. This innovation is part of CVS's efforts to address shoplifting, as many essential items are now secured in lockable cabinets. Previously, customers would need to call for staff assistance to access these items. While the app does provide convenience, its overall effectiveness in speeding up the shopping process remains to be seen, as users navigate the technology and potential glitches.
CVS has introduced an innovative app that allows customers to unlock locked cabinets themselves in select Manhattan stores, aiming to streamline the shopping experience.
The app aims to reduce wait times for shoppers needing access to items behind locked cabinets, which have been implemented to curb shoplifting in urban stores.
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