California is taking action against reservation resale websites that exploit diners and restaurants alike. With the introduction of Assembly Bill 1245, the state aims to prohibit third-party sites from arranging unauthorized reservations, a practice that has made dining at popular restaurants increasingly costly and challenging. These sites, using bots to quickly secure reservations, are compared to ticket scalpers, harassing both consumers and small businesses. States like New York have already implemented similar laws, indicating a growing trend to regulate this industry and ensure equitable access.
Many third-party marketplaces are using technology to quickly scoop up reservations. Once restaurants release reservations onto Resy or OpenTable, bots then swoop in and take up reservation slots.
California is joining other states, like New York, to ban third-party websites from profiting off gamifying reservation platforms, aiming to protect customers and small businesses.
#restaurant-reservations #california-legislation #reservation-resale #consumer-protection #hospitality-industry
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