The city's Human Rights Commission states that charging voucher holders upfront fees or deposits over $20 may indicate discrimination under the NYC Human Rights Law.
Eberhart highlights that there have been over 60 allegations of excessive fees and deposits since 2021, and these problems are likely underreported among those seeking assistance.
Many individuals face pressure to pay illegitimate fees just to access rental opportunities, with common experiences reported of brokers demanding additional money from voucher holders.
Nycole-Lanyse Jacques describes her frustrating struggle to find a home in New York while being pressured by brokers for huge upfront payments despite being in a rental assistance program.
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