Nearly half of New York City bus riders aren't paying their fares, primarily because many believe they can evade payment without consequence, resulting in a decline in trust and service.
This mass-scale casual theft has led to public contempt for the situation, raising concerns that taxpayer support for the MTA could decline, potentially leading to severe bus service cuts.
The reason for the surge in fare evasion is simple: people think they can get away with it; enforcement measures are statistically ineffective at changing behavior.
With only 200 ‘Eagle Teams’ on thousands of buses across numerous routes, the current deterrent against fare evasion is insufficient to influence a million fare evaders daily.
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