Elizabeth Spiridakis Olson, a creative director, relied on the Dragon Girl matte lip pencil for 15 years, convinced of its exceptional quality. Last year, she was alarmed to find that NARS had discontinued it, replacing it with an inferior product. Worried about running out, she quickly bought as many of the remaining Dragon Girl pencils as possible, intending to extend her supply for many years despite uncertain storage conditions. The situation reflects the emotional connection consumers can have with beauty products and the distress of losing a cherished favorite.
For 15 years, Elizabeth Spiridakis Olson, a freelance creative director, cherished Dragon Girl, a matte lip pencil by NARS, which she found to be the perfect red.
Upon discovering that her beloved Dragon Girl lip pencil was discontinued, Ms. Spiridakis Olson faced panic and a frantic search, stockpiling as much as she could find.
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