A customer's negative experience at an Asda supermarket in Dagenham has led him to consider not returning after spotting a pigeon in the store. Ben Robinson, who noticed the bird in the international food aisle near a rice shelf, was disappointed by the staff's lack of response when he reported the sighting. He stated that his long-standing family custom of shopping there may end due to concerns about cleanliness, particularly given the availability of fresh food items. Asda responded by stating their efforts to keep birds out, but did not address staff treatment.
Ben Robinson described feeling disgusted after spotting a pigeon in the supermarket, expressing reluctance to return due to the cleanliness and hygiene issue.
Robinson noted that despite his family's long history with the Asda store, the encounter with the pigeon may end their shopping trips there.
He reported being unimpressed with the staff's response to the bird sighting and mentioned he would have left the store if not for his family's needs.
Asda said they strive to keep birds out of their store and have a dedicated team to address such issues promptly, but could not comment on staff interactions.
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