WhatsApp, which has over 500 million users in India, is developing a new feature that will allow users to pay various bills directly within the app. This functionality, discovered through an APK teardown, will cover categories like electricity, mobile recharges, LPG gas, water, postpaid bills, and rent payments. It aims to expand the existing capabilities of WhatsApp Pay, which already enables money transfers between users and payments to businesses. Expected to launch soon, this feature follows the removal of user onboarding caps by India's National Payments Corporation.
The next feature it's working on right now is letting you pay your bills directly in WhatsApp, no other service required.
Currently, WhatsApp lets Indians send money to contacts and make payments to businesses via UPI. The bill payment system would come as an expansion of that.
About a month ago, India's National Payments Corporation lifted the cap on WhatsApp Pay's user onboarding, meaning WhatsApp can now offer financial services to all of its 500+ million users in India.
WhatsApp wants to make itself ever more useful for Indians as it expands its services to enhance user engagement and payments.
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