Volkswagen plans to reintegrate physical buttons in its future vehicles, moving away from touchscreens for key functions like climate controls. Design chief Andreas Mindt emphasized that customer feedback drove this decision, stating, "Honestly, it's a car. It's not a phone: it's a car." This change reflects a wider industry trend as manufacturers, including Hyundai, address user frustrations with touchscreen-only interfaces. Additionally, new EU NCAP rules next year will require certain physical controls for top safety ratings, challenging the digital-first approach many automakers have adopted over the last decade.
Volkswagen is set to reintroduce physical buttons in its cars based on customer feedback, responding to frustrations with touchscreen controls.
The decision reflects a broader shift in the auto industry as companies like Hyundai have also recognized the limitations of touchscreen-only interfaces.
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