Numerous complaints in the Google Business Profile Help Forums point to a significant bug affecting the setup process. Specifically, users find that the 'Next' button is unresponsive when they try to enter their phone number and website. Product expert Vinay Toshniwal has noted this issue and escalated it to Google for further investigation. Additionally, reports indicate a broader issue where phone numbers are disappearing from existing Google Business Profiles, possibly related to the setup bug. This has raised concerns among users and warrants ongoing updates from Google.
I've come across several posts about users facing issues when creating a Google Business Profile-specifically where the 'Next' button becomes unresponsive after entering the phone number and website details. Please note that I've already escalated this issue to the Google team. I'll share any updates here as soon as I receive more information.
We're seeing a global issue where phone numbers are unexpectedly disappearing from Google Business Profiles. We have reported this to Google, and they're actively investigating the situation. Stay tuned for updates.
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