Kiara Quinonez is suing JetBlue after allegedly cracking her tooth on a dangerously cold strawberry shortcake ice cream bar served during a flight to Paris.
Quinonez contends the ice cream bar served by JetBlue was frozen at a temperature below what is reasonable or safe for consumption, resulting in severe injuries.
The lawsuit highlights an increasing trend of passenger injuries on JetBlue flights, including a recent case where another passenger was burned by scalding hot tea.
This year has been challenging for JetBlue, as it announced cuts to several city flights and anticipates losses for the fifth consecutive year.
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