Walter T. Mosley emphasized that consumers should be well-informed about the various return and refund policies of retailers, especially this holiday season when spending is at a record high.
New York State laws require retailers to clearly display their return and refund policies, ensuring that customers can make informed purchasing decisions, particularly on returns.
Understanding refund terms is crucial; retailers must disclose how refunds will be processed and any fees associated with returns prior to the sale.
Keeping proof of purchase, like receipts, is vital for a smooth return process, aiding consumers in navigating the complexities of holiday shopping returns.
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