SES Water's treatment works fault has left approximately 4,000 homes in Surrey and South London without reliable water supply for over three days, causing significant distress.
Residents are struggling without water for basic hygiene and cooking, with one individual reporting they had to use rainwater to flush toilets.
The absence of a timely response station in Cheam was questioned by residents, highlighting the need for better crisis management during such outages.
MP Helen Maguire expressed her frustration over SES Water's handling of the ongoing outage, noting the distress it has caused to families in the affected areas.
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