Walmart's new tech allows store employees to unlock anti-shoplifting displays using an app, enhancing convenience while minimizing lost sales due to locked merchandise.
Experts highlight that Walmart often makes decisions that address multiple factors simultaneously. This app-based unlocking system could reduce the hassle of finding employees for locked products.
A significant challenge for retailers, locked merchandise can lead to customers purchasing from competitors. This new tech aims to balance theft prevention with consumer access.
If implemented successfully, the technology may encourage sign-ups for Walmart's digital services, as it aligns with their mission to reduce shopping friction and enhance customer experience.
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