The U.S. Transportation Department fined Lufthansa $4 million for denying boarding to Jewish passengers in 2022, a record fine for civil-rights violations against an airline.
Lufthansa's denial of boarding was based on the alleged misbehavior of a few passengers, but the airline treated a group of 128 passengers as one, disregarding individual circumstances.
Lufthansa stated it rejected any allegations of discrimination, while also acknowledging errors in procedure and communication that contributed to the incident.
Passengers were flying to Budapest to honor an Orthodox rabbi, and while there were reported violations, the airline did not identify any specific individuals responsible for misbehavior.
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