CFO Mike Leskinen emphasized that, 'Healthy businesses don't make excuses about CrowdStrike, don't make excuses about weather. We build into our guidance the expectation there will be one act of God in a quarter that impacts the business in a negative way.' This sentiment was underscored by the contrast to Delta's response, which resulted in nearly 7,000 flight cancellations and a substantial financial impact.
CEO Scott Kirby's assertion that United's 'no excuses' ideology comes from his military training highlights a commitment to resilience and accountability in challenging situations. This guiding philosophy aims to position United favorably against competitors like Delta, who struggled with the IT outage.
Collection
[
|
...
]