The UK government is initiating a plan to improve public service management by leveraging technology and joining up information across departments. A specialized team will be created to streamline citizen interactions with public bodies, reducing the redundancy of citizens providing repeated information. Alongside this, a training program will develop civil servants into AI engineers and introduce new AI tools named Humphrey. A recent report indicated that outdated technology could prevent the public sector from realizing £45 billion in potential productivity savings, prompting this ambitious overhaul of government operations.
The UK government is determined to enhance public service efficiency by integrating technology and information sharing among various departments, aiming to reduce citizen redundancy in reporting.
A new initiative seeks to transform government IT systems, highlighting that poor tech utilization could result in the loss of £45 billion in productivity savings across public services.
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