Rianne Rowe's experience illustrates how neglect and prolonged delays in housing repairs have compounded her family's struggle for a better living environment since moving to Croydon.
"When I moved here I thought this was going to be a better start for us, but it hasn't been. It's been a lot of stress... They patched over everything here to make it look good when I first moved in."
"I came upstairs and saw a big puddle on the bathroom floor... It turned out the puddle was from the radiator. It was so old it had started leaking."
"I would complain and complain until I was blue in the face... however the wall was only repaired in October this year, two years after the initial incident."
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