"Conflict is an inherent part of human interaction, particularly when navigating power, influence, and persuasion... different perspectives and competing interests are sources of conflict."
"Effective conflict management is a nuanced skill... understanding conflict requires ongoing exploration and refinement of various approaches to successfully navigate disputes."
"Three core concepts underpin every conflict: perspective, perception, and punctuation, helping us understand that how we view a situation shapes our response."
"Through person-centered communication, we can manage conflict much more effectively, highlighting the importance of understanding the dynamics at play in each unique situation."
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